Sales Skills

There are 12 lessons in this course:

1. Presentation and selling
   • Personality. "Never judge a book by its cover." A wise old saying! but people who buy do make judgments especially about sales people. Dress and grooming are top priority in selling. As well you must learn how to develop a selling personality.
2. Communication and Conversational selling.
   • Learn the art of written and verbal communication in easy to understand terms.
3. Marketing (Buyer analysis and motivation)
   • Presentation of products to consumers and motivating them to buy.
4. Management (Hierachy)
   • Dealing with upper management; learn how to get your point across. How to be assertive and positive when dealing with your superiors.
5. Helping the Product Sell Itself
6. Know your product and pre planning.
   • Through observation, reading and listening get to know your products (pre planning is essential in today's complex society).
7. Selling made as simple as A B C.
   • The procedure of selling.
8. "The Opening" (getting the attention of the buyer).
   • Creating the right atmosphere for a sale to take place.
9. "Closing a Sale" (overcoming objections).
   • Buyers will tend to look else where unless a salesman can close a sale in an appropriate amount of time (learn the secrets).
10. "Stress Management"
    • Learn the art of relaxation through stress management techniques, and reduce stress in the marketing environment.
11. The Law and Selling
12. Report Assessment Writing.
    • The majority of sales persons need to have the ability and skill to write a condensed and accurate report on which management will comprehend and act upon.

Each lesson culminates in an assignment which is submitted to the school, marked by the school's tutors and returned to you with any relevant suggestions, comments, and if necessary, extra reading.

• Explain the importance of first impressions and learn how to develop a selling personality.
• Explain the art of written and verbal communication in easy to understand terms.
• Explain how to present products to potential customers and how to motivate them to buy.
• Explain how to communicate with your managers and superiors.
• Explain how to help your product to sell itself.
• Explain the importance of pre-planning, observation and listening is important in selling.
• Explain the procedure involved in selling
• Explain how to create the right atmosphere for a sale to take place.
• Explain how to close a sale.
• Identify and manage stress levels in a sales situation
• Explain the law in relation to selling.
• Write a condensed and accurate sales report.